Robert

THROUGH THE MONITORING JOURNEY, THE PREVENTICE CUSTOMER SERVICE TEAM HELPED ROBERT FEEL REASSURED.

Robert’s heart journey began because he experienced dizziness and fatigue. He was sleeping between 12-13 hours a day and was still feeling tired. He knew something was off. Robert saw a movie with his wife that prompted him to take action and call his cardiologist. As a result, his doctor prescribed a BodyGuardian® One Preventice remote cardiac monitor to check out his heart.

 
 
 

“It’s your life and your heart is important.”

When Robert received the heart monitor, he and his wife reviewed the instructions and saw the videos on the website. He had some trouble getting his monitor to submit the recordings so Robert worked with the Preventice customer service. The heart monitor was easy to use and Robert began his monitoring journey.

“Of course, I knew I had all these symptoms that required me to monitor my heart every day,” said Robert. “I listened because I was afraid. My heart is the main control of my body, besides my brain, and I was glad to be part of the heart monitor study to figure out my symptoms.” Robert completed his 14 days monitoring period. He had his follow-up virtual appointment to review the results that the heart monitor recorded with his cardiologist. “The study with the heart monitor was the greatest thing,” said Robert. “Because of the monitoring, I am able to prove out my symptoms and have learned what needs to be done to keep my heart healthy.”

When asked about his experience, Robert said that through the monitoring journey, the Preventice customer service team made his journey reassuring. “They were just great and considerate, kind, and knowledgeable. They will sympathize and empathize with you. The company’s doing a great thing; however, I have to go back to the people. The people are passionate...I know, I’m getting kind of teary-eyed.”

Robert has been seeing a cardiologist to manage his heart health knowing his father died at a young age. Robert is grateful for his heart monitoring and expects only good things in his future. He looks forward to many more movie nights with his beautiful wife! Robert would tell others in a similar situation to his, “It’s your life and your heart is important. Your health is everything and once you get older, it’s either live or forget living.”

Important Safety Information

Caution: U.S. Federal law restricts this device to sale by or on the order of a physician.

The patient testimonial above relates an account of an individual’s experience to remote monitoring technology and services. The account is genuine, typical and documented. However, this patient’s experience does not provide any indication, guide, warranty or guarantee as to the experience other people may have. The experience other individuals have could be different and do vary. Not every response is the same.