Healthcare professional speaking and touching the shoulder of an older patient.

Patient support

Contact Preventice customer service to get questions answered about wearing your BodyGuardian™ MINI remote cardiac monitor.

If you have symptoms, contact your doctor or healthcare professional. In a medical emergency, call 911 immediately.


Help with your heart monitor

Contact us with questions about wearing and using your monitor.

Phone: (888) 500-3522

Hours: 24/7 availability

Email technical support


How to return your monitor

See Cardiac Monitoring Journey for how to return your monitor. Or call or email us. 

Phone: (888) 500-3522

Hours: 24/7 availability

Email monitor returns


Billing and insurance

Contact us with billing and insurance questions or to make a payment.

Phone: (888) 474-4701

Hours: 8am – 5pm Central, Monday-Friday

Email reimbursement


Get in touch with Preventice

Fill out a quick form to get help with your BodyGuardian™ monitor.