Your doctor’s staff will present you with a BodyGuardian heart monitor and demonstrate how to attach it. They may also show you how to record and transmit your first electrocardiogram (ECG) recording.
If your doctor suspects you have an arrhythmia, they may prescribe a BodyGuardian™ MINI or a MINI PLUS remote cardiac monitor. Wearing the monitor as you go about your daily activities will help your healthcare professionals understand your condition and develop a diagnosis and treatment plan if you need it.
Step-by-step instructions for your heart monitor
Return the monitor directly to Preventice.
1. Place the monitor, charging cables and all unused accessories in the padded pack and put the pack in the shipping box. Check the instruction manual to make sure you’ve included everything.
Your monitor records every heartbeat as you go about all your daily activities. If you experience heart symptoms, press the monitor’s center button and follow the instructions in the patient instruction manual.
If your doctor prescribes BodyGuardian MINI PLUS for cardiac event monitoring, your heart data will be sent transmitted in near real time to Preventice’s monitoring center. If you wear the BodyGuardian MINI, your data will be read once your device is returned to Preventice after your monitoring period.
You can contact our Patient Services team with questions or concerns about monitoring. If you have medical concerns, contact your doctor. If you have a medical emergency, call 911 immediately.
Your doctor will discuss the results with you. Preventice generates reports of your results and shares them with your physician. If your ECG shows a potentially serious heart abnormality, your doctor will be notify. Preventice may contact you with follow-up questions.
We provide a secure and easy way for you to pay for your monitoring services.
If you have questions contact our billing department
How to return your cardiac monitor
If your healthcare provider gave you the monitor
Follow your provider’s instructions.
If Preventice shipped the monitor to your home
Return the monitor directly to Preventice.
1. Place the monitor and all charging accessories in the padded pack and put the pack in the shipping box. Check the instruction manual to make sure you’ve included everything.
2. Remove the adhesive strip from the flap on the shipping box and seal securely. The prepaid return label is affixed to the bottom of the box.
3. Drop the package off at the shipping carrier listed on the prepaid return label. For help with returning equipment, call Preventice at (888) 500-3522.
Patient support
Contact us for help with your BodyGuardian monitor.