Contact Patient Services

Preventice Patient Service is always here to help.

We are always available to support you during your monitoring period and answer your questions, we encourage you to talk to your doctor about your medical condition. If you have symptoms, contact your doctor or healthcare professional. If you have a medical emergency, call 911 immediately.

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FOR PATIENTS IN THE UNITED STATES WHO HAVE A PREVENTICE MONITOR
AND REQUIRE ASSISTANCE DURING THEIR STUDY

Patient Services
phone
888.500.3522 (press 1, 1)
hours
24 hours a day, 7 days a week
mail
monitortroubleshooting@preventice.com
Billing Assistance
phone
888.747.4701
hours
8:00 a.m. - 5:00 p.m. CST, M-F
mail
reimbursementinfo@preventice.com
Returning Your Monitor
phone
888.500.3522 (press 1, 5)
hours
7:00 a.m. - 7:00 p.m. CST, M-F
mail
monitorrecovery@preventice.com
Patient Benefit Quotes
phone
888-747-4760
hours
8:00 a.m.- 4:00 p.m. CST, M-F
mail
patientbenefitquotes@preventice.com