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EEA Privacy notice

  1. About Preventice
  2. About this Privacy Notice
  3. How we use your Personal Information
  4. Legal basis for data collection and use
  5. Disclosure of your Personal Information
  6. Your European Privacy Rights
  7. Data Protection Officer
  8. Children’s Data Protection
  9. Retention periods
  10. International Transfers of Personal Data
  11. Changes to This Privacy Notice
  12. Other Websites
  13. Contact Information
  14. Complaints


1. About Preventice

Preventice Solutions, Inc., is a United States-based corporation focused on mobile health solutions and remote monitoring services that connect healthcare providers and patients threatened by cardiac arrhythmias.

Our tech-enabled, service-based approach utilizes our cloud-based infrastructure, data analytics and machine learning capabilities to facilitate the clinical decision-making of treating providers. We listen closely to the needs of our customers to create revolutionary remote care technologies and services that connect patients and providers in a way that redefines healthcare – and works without interruption to daily life. We operate in four states, and our subsidiaries include Preventice Services, LLC, and Preventice Technologies, Inc. (collectively, “Preventice”).

Preventice complies with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, Switzerland and the United Kingdom to the United States.  Preventice has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit

2. About this Privacy Notice

At Preventice, your privacy is important to us. We process personal data in different contexts, and we do so by fully respecting your privacy rights.

This website is intended for patients and healthcare providers and is operated by Preventice who is considered the processor of the information collected through our technology, devices and monitoring services.                                                                                                                                               

This privacy notice applies to information collected by Preventice through our website, our monitors and portals, or in the course of our business activities; including all personal data in any format or medium, relating to all healthcare providers, patients, vendors and others who do business with Preventice.

Preventice reserves the right to change the terms of this notice and to make new notice provisions effective for all personal data that it maintains. Changes to this notice will be available by accessing our website or by contacting us and requesting that a revised copy be mailed to you.

3. How we use your Personal Information

Personal data is information that relates to an identified or identifiable individual. The basis for the use of personal data is dependent on the context of your interactions with Preventice.

If you reside or otherwise find yourself in the territory of European Economic Area (EEA), Switzerland or the United Kingdom, Preventice is committed to facilitate the exercise of your rights granted by the applicable European Data Protection law. Otherwise, you can contact us at any time to discuss your privacy concerns.

4. Legal basis for data collection and use

Preventice assigns a legal basis for each data collection and use.

Preventice only collects and uses personal data when there is a fair and legal basis for its collection and use. For instance, when the collection of personal data is to meet our legitimate interests, to comply with legal obligations, for the vital interest of our patients or when we have your authorization.

5. Disclosure of your Personal Information

At times, Preventice engages service providers and other vendors to help us accomplish our business needs. There are other circumstances where we are required by law to disclose personal data to third parties such as public bodies or judicial authorities.                                                                                  Except as described in this privacy policy or as otherwise required by law, we will not share your personal data with any other third party unless we have your consent, or you were notified about this practice when we first collected your personal information.                                                                                Preventice complies with all laws, rules and regulations applicable to the disclosure of your personal data, including, but not limited to the United Kingdom National Data Opt-Out. Preventice will only share your personal data on a need-to-know basis, and such access will be limited to the amount of information necessary to carry out the appropriate purpose:

We may share your personal data within the group of companies which may be located outside the European Economic Area. Any transfer of your data will be subject to ensuring that we safeguard your privacy. For additional information see Section 10 International Transfers of Personal Data.

In connection with the sale or merger of one or more of our brands or a part of our business to a different company, we reserve the right to transfer your personal information to a new owner, business partner and/or their advisors. In all such cases, however, we will take reasonable steps to help safeguard your personal information.

6. European Rights

If you reside or otherwise find yourself in the territory of the European Economic Area, Switzerland or the United Kingdom, we are committed to facilitating the exercise of your rights granted by the data protection laws of these territories. You can also contact us at any time to discuss your privacy concerns.

You can exercise any of the above rights by contacting us using any of the methods in the Contact Information section below.

Preventice will attend to your request in a timely manner within thirty (30) days after receiving your request and appropriate identity-verifying information. If for any reason we need to extend this time period, we will contact you.

7. Data Protection Officer

Preventice has appointed a Data Protection Officer.

For any inquiries regarding this notice or about our handling of your information, you can contact our Data Protection Officer via mail at: 1717 N. Sam Houston Parkway West, Suite 100, Houston, TX 77038, Attn: Data Protection Officer; or via email at

8. Children’s Data Protection

Preventice does not knowingly solicit or collect personal information from or about children through its services or technologies except as permitted under applicable law. Where consent may be required for purposes of a cardiac study or clinical research, parents or legal guardians must provide consent on behalf of any minors (with the age of minority as determined by the relevant jurisdiction). This website is not intended for use by minors without the explicit consent of a parent or legal guardian. If your child has submitted personal information and you would like to request that such information be deleted from our records, you may do so by contacting us via the contact options below.

9. Retention periods

Preventice applies the storage limitation principle to retain personal data in our records only for the length of time required to fulfill the purpose for which the data was collected. We will only retain your personal data for as long as it is necessary to achieve the purposes listed above, or alternatively, until you object to the processing of your data or withdraw the consent which you have previously provided. However, where Preventice is required by law, regulation or contractual obligation to retain your personal data longer, or where your personal data is required for Preventice to assert or defend against legal claims, we will retain your personal data until the end of the relevant retention period or until the claims in question have been settled.

10. International Transfers of Personal Data

Preventice is based and established in the United States. The personal data we collect from you may be transferred to and stored outside of the European Economic Area as it may be processed by Preventice or by our service providers located outside of the European Economic Area. If you are based in the European Economic Area, please be informed that the United States is not on the list of countries that the European Commission considers adequate to the protection of personal data. However, we transfer data based on Standard Contractual Clauses we entered with third parties and maintain appropriate technical and organizational measures to ensure privacy and security to the extent possible.

11. Changes to This Privacy Policy

We may modify this policy at any time in our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on this website. The time stamp you see on the policy will indicate the last date it was revised. If material changes are made, we will place a prominent notice on our website for at least thirty (30) days prior to the change taking effect, or, we will communicate with you directly by email.

Preventice remains accountable for onward transfers of EU, Swiss or United Kingdom personal data to third party agents acting on Preventice’s behalf, where those parties have processed personal data in a manner inconsistent with the Principles, unless Preventice proves it is not responsible for the event.


Our website contains links to other websites. This privacy policy only applies to this website, so when you link to other websites, you should read their own privacy policies.

13. Contact Information

For additional information, concerns or questions about how your personal data is used, or to exercise any of your rights outlined above, please contact:

Preventice Solutions, Inc.
Attention: Data Protection Officer

1717 N. Sam Houston Parkway West, Suite 100
Houston, TX 77038                                                                                                                                                                                                                                          E-mail:                                                                                                                                                                                                      Telephone: +1-281-760-0500 or +1-888-747-1442

Alternatively, you can also contact Preventice’s EU or UK Representative for data processing matters:

VeraSafe Czech Republic s.r.o.
Klimentská ‎‎46
Prague ‎‎1, ‎‎11‎‎00‎‎2
Czech Republic                                                                                                                                                                                                                                                Contact Form:
Telephone: +420-228-881-031

VeraSafe United Kingdom Ltd.
37 Albert Embankment
London SE1 7TL
United Kingdom
Contact Form:
Telephone: +44-2045-322003

Please note, when you contact us, you will be required to appropriately verify your identity.


The U.S. Federal Trade Commission has jurisdiction over Preventice’s compliance with Privacy Shield. If you have an unresolved privacy or data use concern that Preventice has not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider, JAMS Privacy Shield Program, free of charge. Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.


Last Updated December 2020